Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.
Your personal data is encrypted and stored securely using industry-standard security measures.
We're transparent about what data we collect and how we use it to improve your experience.
You have full control over your personal information and can request changes or deletion.
Personal Information
- • Name, email address, and phone number
- • Billing and shipping addresses
- • Payment information (processed securely)
- • Account credentials and preferences
- • Communication history with our team
Usage Information
- • Website browsing behavior and preferences
- • Product views and search queries
- • Shopping cart contents and purchase history
- • Device information and IP addresses
- • Cookies and similar tracking technologies
Technical Information
- • Browser type and version
- • Operating system and device type
- • Page load times and error logs
- • Referral sources and marketing campaigns
- • Analytics and performance data
Service Provision
- • Process orders and payments
- • Deliver products and services
- • Provide customer support
- • Manage your account
- • Send order confirmations
Improvement & Personalization
- • Improve website functionality
- • Personalize your experience
- • Recommend relevant products
- • Analyze usage patterns
- • Develop new features
Communication
- • Send important service updates
- • Provide order status information
- • Respond to your inquiries
- • Send marketing communications (with consent)
- • Notify about new products and offers
Service Providers
We work with trusted third-party service providers to help us operate our business:
- • Payment processors for secure transactions
- • Shipping partners for order delivery
- • Cloud hosting providers for data storage
- • Analytics services for website improvement
- • Customer support tools for better service
Legal Requirements
We may share your information when required by law:
- • To comply with legal obligations
- • To protect our rights and property
- • To prevent fraud and security threats
- • To respond to legal requests
- • To enforce our terms of service
What We Don't Do
- • Sell your personal information to third parties
- • Share data for marketing purposes without consent
- • Use data for purposes unrelated to our services
- • Retain data longer than necessary
- • Process data without legal basis
Security Measures
- • SSL encryption for data transmission
- • Secure data centers with access controls
- • Regular security audits and updates
- • Employee training on data protection
- • Incident response and monitoring
Data Retention
- • Account data: Until account deletion
- • Order history: 7 years (legal requirement)
- • Marketing data: Until consent withdrawal
- • Analytics data: 2 years maximum
- • Support communications: 3 years
Access & Control
- • Access your personal information
- • Update or correct your data
- • Download your data in portable format
- • Request data deletion
- • Restrict data processing
Communication Preferences
- • Opt-out of marketing communications
- • Choose communication channels
- • Set frequency preferences
- • Unsubscribe from specific campaigns
- • Manage notification settings
How to Exercise Your Rights
You can exercise your privacy rights by:
- • Using your account settings dashboard
- • Contacting our privacy team directly
- • Submitting a formal request form
- • Calling our customer service line
- • Sending an email to privacy@woodzi.com
Essential Cookies
These cookies are necessary for the website to function properly:
- • Session management and authentication
- • Shopping cart functionality
- • Security and fraud prevention
- • Basic website performance
Analytics & Performance
These cookies help us understand how visitors use our website:
- • Website traffic and usage patterns
- • Page performance and load times
- • User journey and behavior analysis
- • Error tracking and debugging
Marketing & Personalization
These cookies help personalize your experience:
- • Product recommendations
- • Targeted advertising
- • Social media integration
- • Preference-based content
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Visit our Cookie Policy for detailed information.
Important Notice
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
- • If you are under 13, please do not provide personal information
- • Parents or guardians should contact us if they believe we have collected such information
- • We will promptly delete any information collected from children under 13
- • For users 13-17, we require parental consent for certain data processing
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
Transfer Safeguards
- • Adequacy decisions by authorities
- • Standard contractual clauses
- • Binding corporate rules
- • Certification schemes
Your Rights
- • Information about transfer locations
- • Copies of transfer safeguards
- • Contact details for questions
- • Right to lodge complaints