Frequently Asked Questions

Find answers to the most common questions about our furniture, services, and policies. Can't find what you're looking for? Contact our customer service team.

Products & Furniture

5 questions

Orders & Payment

5 questions

Shipping & Delivery

5 questions

Returns & Exchanges

5 questions

Warranty & Support

5 questions

Services & Custom Work

5 questions

Still Have Questions?

Our customer service team is here to help with any specific questions you may have.

Frequently Asked Questions

What types of furniture do you offer?

Are your furniture pieces customizable?

What materials do you use in your furniture?

Do you provide assembly instructions?

How do I care for my wooden furniture?

What payment methods do you accept?

Can I modify or cancel my order?

Do you offer bulk discounts?

Is there a minimum order value?

How secure is my payment information?

How long does shipping take?

Do you offer free shipping?

Can I track my order?

Do you deliver to all locations in India?

What if I'm not home during delivery?

What is your return policy?

How do I return an item?

Can I exchange an item for a different one?

What if my furniture arrives damaged?

How long do refunds take?

What warranty do you provide?

What does the warranty cover?

How do I claim warranty service?

Do you offer maintenance services?

What if I need spare parts?

Do you offer interior design services?

Can you create custom furniture designs?

Do you provide installation services?

What areas do you serve for custom work?

How long does custom furniture take?

Still Have Questions?